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Customer Identification Documents

All documents must be certified/notarised copies of the originals. Before submitting the documents, be sure that the documents are current and not expired. If any of the foreign documents are written in a language other than English, they must be accompanied by an English translation prepared by an accredited translator.

For Individuals

Individuals are required to provide identification which details their full name, date of birth and current residential address.

Required Identity Documents

Personal Document: This document must be a government issued document with photograph. Some examples of documents that can be used are:

    • government issued national registration card (MyKad, NRIC)
    • passport
    • driving license

Proof of Residential Address: If the government issued document does not include a residential address, the following document can be used as proof of residential address:

    • utilities bill (less than three months old)
    • telephone bill
    • bank statement

For Companies

Companies are required to provide the following documents:

Personal Document who registers for the account: This document must be a government issued document with photograph. Some examples of documents that can be used are:

    • government issued national registration card (MyKad, NRIC)
    • passport
    • driving license.

Proof of Company Address. The following document can be used as proof of company address:

    • utilities bill (less than three months old)
    • telephone bill
    • bank statement

Documents issued or endorsed by the Registrar of Companies (or equivalent) with the following information:

    • Company Registration Documents
    • Last Audited Financial Statements
    • Details of Company Directors and Shareholders

Accepted Persons that can Certify/Notarise Documents

A certified/notarised copy means a document that has been certified/notarized as a true copy of an original document. Certification or notarisaton by the following persons are acceptable: 

    • Commissioner for Oaths
    • Legal Practitioner (including lawyers, judges, magistrates, registrar of a court)
    • Medical Practitioner
    • Pharmacist
    • Justice of the Peace
    • Commissioner of Declarations
    • Commissioner of Affidavits
    • Notary Public
    • Police Officer
    • Member of a professional accounting body
    • An authorised representative of a financial institution

Instructions on How to Certify and Notarise Documents

The certifying person must do the following:

    1. Stamp or write on the copy: “This is a true copy of the original documents sighted by me”.
    2. Sign and print their name, and affix an official stamp.
    3. State their profession or occupation group, including Membership Number (if applicable) or contact information (such as an address or phone number).
    4. Write on the copy the date certified.